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Data Protection

1. General Information

We know how important it is to protect and manage your personal data. We therefore adhere closely to the data protection regulations in the German data protection law.

2. Managing Personal Data

We only collect, process and use personal data on our website in order to provide individual services and as far as it is technically required.
Should you use services on our website, such as filling in a contact form, where it is necessary to enter your personal data (name, e-mail address, etc.), we shall only collect, use and save such data for the purpose for which it was intended.

3. Information Regarding E-Mail Communication and Contact Forms

If you contact us via e-mail, you thereby declare your consent which can be revoked at any time for us to store and use the personal data you transmitted to us. We shall not pass your data on to any third party without your explicit consent or statutory authorisation.
Contact forms on this website are encrypted with 256 bits; we do not accept any liability for non‑encrypted messages.
Our services are explicitly used on a voluntary basis.

4. Saving and Deleting Data

The user’s IP address is also saved when contact forms are used. We delete this and all other personal data as soon as such data is no longer necessary in order to deal with the matter of the enquiry and if there are no statutory retention periods contradicting such deletion.

5. Log Files

When you visit our website, the following information (log data) is stored temporarily on the server for reasons of system security:

  • Connecting data of the requesting device
  • Website pages visited
  • Date and duration of visit
  • Type of browser and operating system
  • Website you arrived from
  • No collection is made here of your personal data or a link thereto.

6. Web Tracking and Cookies

Our website uses Piwik, an open-source web analysis service. Piwik uses cookies – small data files that allow a website to collect and store a range of data on your desktop computer, laptop or mobile device as the respective website is being used and that allow us to analyse the use of our website.
We use this information to evaluate the use of our website and compile reports on the activity on our website. We only use such analysis to identify the content of our website which has been particularly requested and to further develop our website according to your requirements. Under no circumstances shall we pass this information on to any third party.
We use Piwik with an “AnonymiseIP plug-in” which automatically anonymises the IP address of visitors to our website. We cannot therefore link the data collected on the use of our website to any users.
You can of course prevent the use of cookies with an appropriate setting in your browser; however, you will then not be able to make full use of our website.

PIWIK OPT OUT

7. Right to Information

You have the right to obtain information regarding your personal data which has been saved, including the source and recipient of your data as well as the purpose of such data processing.
The same applies to questions regarding this declaration on data protection.
Please send your enquiry in writing by post or e-mail to:

Ms. Marina Wefer
Group Data Protection Officer
RHÖN-KLINIKUM AG
Schlossplatz 1
97616 Bad Neustadt / Saale
Germany
E-mail: marina.wefer@rhoen-klinikum-ag.com

This declaration on data protection does not apply to website links.

Public Register of Processing Operations