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Quality concept

The foundation: quality is built up on knowledge

The specialist knowledge found at each of our hospitals is to benefit all our patients. For this reason we have established networks to improve the Group-wide exchange of information: in addition to our discipline-specific quality circles primarily made up of the head physicians of the individual hospitals, we have also set up interdisciplinary Group-wide project groups in which specialists from all areas and levels share their expertise.

The tasks covered by these expert bodies, which meet on a regular basis, include the following: 

  • further developing discipline-specific quality indicators,
  • making best practice recommendations for clinical processes and establishing Group-wide standards, and
  • identifying and evaluating developments in medical care from the viewpoint of specific disciplines.

In this way we put to use the knowledge available at all hospitals at a high level and create the foundation for the three pillars of our quality management system: